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Privacy policy

S.C. REDOUBLE AGENCY S.R.L. recognizes the importance of processing personal data and is committed to protecting their confidentiality and security by complying with Regulation 2016/679 (hereinafter GDPR), as well as any other applicable legislation on the territory of Romania.

1. What types of personal data do we collect?

Personal data collected: first name, last name, phone number, email address.

2. For what purpose do we process personal data?

The personal data we request is used to contact you, to stay in touch, and to provide services in accordance with the terms and conditions.

3. What rights do you have?

  • a) The right to be informed about how personal data will be used;
  • b) The right to access personal data;
  • c) The right to rectify data if it is inaccurate or incomplete;
  • d) The right to be erased, also known as the Right to Be Forgotten, to no longer be included in communications or further processing;
  • e) The right to restrict the processing of data beyond their mere retention;
  • f) The right to data portability, allowing individuals to have their data made available to them in a manner that they can use on other platforms or services;
  • g) The right to object to the use of data in marketing campaigns;
  • h) The right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning the data subject or similarly significantly affects them.

4. How can you exercise the rights you have?

You can exercise these rights, either individually or collectively, easily by simply sending a request to our office located in Arad, Piața Mică Street, No. 4, Arad County, Romania, or by email at office@redouble.ro. The request will be processed within 15 days of receipt.

5. Are your personal data shared with third parties? If so, why?

It is possible that we may disclose some personal data to trusted third parties for the specified purposes. We require them to have appropriate technical and operational security measures in place to protect your personal data, in accordance with data protection legislation.

Links to the privacy policy of the service providers used:

Additionally, personal data will be disclosed if we are required to comply with a legal obligation, in response to a request from governmental or executive authorities, to meet certain national security or law enforcement requirements, or to prevent certain illegal activities.

Except for the cases mentioned above, we will never disclose, sell, or lend any of your personal data to any third party without your prior consent.

We are committed to protecting personal data against any loss, misuse, disclosure, alteration, unavailability, unauthorized access, and destruction, and we take all reasonable measures to ensure the confidentiality of this data. We also continuously assess the risks that may arise during the processing of personal data and update our working procedures accordingly.

6. How long do we retain personal information?

As a general rule, we retain personal information for as long as necessary to fulfill the purpose for which it is processed, as stated in this document. To determine the appropriate retention period, we consider the quantity, nature, and sensitivity of the personal data, the purposes for which we process it, and whether we can achieve these purposes by other means. Some personal data is retained for specific periods defined by law in order to fulfill our legal obligations.

When we no longer need personal data, we will securely delete or destroy it, or, if such action would involve disproportionate costs, we will anonymize or encrypt it so that it becomes inaccessible. We will also consider the possibility of ensuring the anonymization of personal data so that it can no longer be associated with an identifiable person, in which case we may use that information for statistics, studies, assessments, and similar purposes without further notification.

7. What happens to the personal data of minors?

This website, as well as our services, are intended for use by individuals aged 16 and older. However, in certain cases, our services may also be accessed by minors. Their personal data will be stored and processed by us only with the prior, explicit, and written consent of a parent or legal guardian. In the absence of this consent, any personal data obtained from a minor will be immediately deleted from our database.

8. How is your personal information protected?

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in accordance with industry standards. The transmission of your personal data is carried out using state-of-the-art encryption algorithms over HTTPS with TLS 1.2 encryption, and we store it on secure servers while ensuring data redundancy. Despite the measures taken to protect your personal data, we would like to draw your attention to the fact that transmitting information over the Internet in general, or through other public networks, is not completely secure, and there is a risk that data may be seen and used by unauthorized third parties. We cannot be held responsible for such vulnerabilities in systems that are not under our control.

9. Breach of personal data security

In the event of a breach of personal data security, the Company will notify the National Authority for the Supervision of Personal Data Processing (A.N.S.P.D.C.P.) without undue delay and, where feasible, within 72 hours of becoming aware of it, unless it is unlikely to result in a risk to the rights and freedoms of individuals.

10. Modification of ownership rights

If we are involved in a merger or acquisition with/by another company, we may share information in accordance with our privacy standards. In the event of such an occurrence, we will require the new entity to adhere to this privacy agreement regarding your personal information. If we intend to use your personal information for purposes not covered by this privacy policy, you will receive prior notification regarding the processing of personal information for these new purposes.

11. Changes to the privacy policy

We reserve the right to periodically update and modify this Privacy Policy to reflect any changes in how we process your personal data or any changes in legal requirements. In the event of any such changes, we will display the modified version of the Privacy Policy on our website, so we encourage you to check the content of this Privacy Policy regularly.